The Art of Client Service
The Classic Guide, Updated for Today's Marketers and Advertisers, 3rd Edition
Introduction from the current edition (how this book is different from previous versions and why you should find it helpful)
Table of Contents
About me (the Author)
News and Reviews
Why this book should be your go-to guide on serving clients
Workshops and Presentations that pick up where the book leaves off
Why do a Workshop?
Can Elite Client Service Skills be Taught?
Why I do what I do
Buy the Book
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